Please be aware of scammers posing as Citi offering fixed rate bonds. Please stay alert and cautious when receiving investment offers. If you believe you are a victim of a similar scam, please contact us on 1300 550 216.
Many of us will experience financial or personal difficulties at some point in our lives and be in need of extra support. We are here to help you through these difficult times.
If you find yourself experiencing financial difficulties caused by an unexpected life event, you may want to consider applying for financial hardship assistance. Visit our Financial Hardship page for further information regarding the application process.
Many of us will experience financial or personal difficulties at some point in our lives and be in need of extra help and care. If you find yourself in a vulnerable position and want to understand the support options available at Citi, contact our Customer Service Team on 13 24 84.
Financial Hardship assistance
If you find yourself experiencing financial difficulties causes by an unexpected life change, you may want to consider applying for financial hardship assistance. Visit our Financial Hardship page for further information regarding the application process. The sooner you reach out, the sooner we can provide you will support and assistance.
National Debt Helpline
A free, confidential service to assist people in financial difficulty. National Debt Helpline have qualified professionals who can provide you with information, support and advocacy.
An Australian Department of Health initiative that brings together apps, online programs, online forums and phone services to help you find digital mental health organisations, information and resources to help improve your wellbeing or help someone you care about.
Cancer Council 13 11 20 is a free, confidential information and support service. If you or someone who love is dealing with a cancer diagnosis, Cancer Council can help and offer a range of services including information, counselling, practical and emotional support.