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Your credit limit increase request

Before we can assess your request to increase your credit limit, we need to confirm your current income. To help us do this faster, you can email these documents to us at newca1@citi.com.

We will be in touch soon to discuss your request and further information we will need to complete our assessment. If you want to check in with us, you can find the ways to contact us here.

If you are a permanent employee

If you are a full-time or part-time employee, you can email copies of the following document combinations to us at newca1@citi.com

  • 1 payslip showing your name and employer details, dated within the last 45 days; or
  • 2 consecutive payslips showing your name and employer details, dated within the last 60 days; or
  • Signed employment contract; or
  • A letter from your employer, dated within the last 30 days, confirming employment, length of employment and gross income; or
  • Your Individual Tax Return within the last 15 months; or
  • Your Individual Notice of Assessment within the last 15 months; or
  • Your most recent PAYG Payment Summary, dated after 1 May of the previous financial year; or
  • Your most recent Tax Ready Income Statement, dated after 1 May of the previous financial year

If you are a casual employee

If you are a casual employee, you can email copies of the following document combinations to us at newca1@citi.com

  • 2 consecutive payslips showing your name and employer details, dates within the last 60 days; or
  • Your signed employment contract; or
  • Your Individual Tax Return less than 15 months old

If you are self-employed

If you are self-employed, you can email copies of the following document combinations to us at newca1@citi.com:

  • Your two most recent Individual Tax Returns; or
  • Your two most recent Notice of Assessments; or
  • Contact us on 1800807138 for other options

If you are retired

If you are retired, you can email copies of the following document combinations to us at newca1@citi.com:

  • Your bank statement showing the last three month's of Centrelink payments; or
  • Your most recent superannuation statement; or
  • Contact us on 1800807138 for other options