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Update your contact details

Find out how to update your contact details

How to update your contact details via Citi Mobile® App or Citi Online

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Citi Mobile® App
Please note you can only update your Australian number to an overseas number via Citi Online.

  • Log in to the Citi Mobile® App
  • Tap the 'Profile and Settings' icon on the top left
  • Tap 'Profile Information'
  • Tap 'Edit' on the top right
  • Make the necessary updates
  • Tap 'Update'

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Citi Online

  • Sign on to your Citi Online account
  • Click on 'My Profile' from the top menu
  • Enter the One-Time PIN when prompted. The One-Time PIN will be sent to your registered mobile number.
  • Select 'View/Update details' from the menu on the left
  • Update any necessary details and click 'Continue'
  • Review the changes and click 'Continue'
  • Click 'Done' to finish

Related help guides

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