View the Financial Services Guides
National Australia Bank Limited (ABN 12 004 044 937, Australian Financial Services Licence (“AFSL”) and Australian Credit Licence 230686) (“NAB”) is the issuer of Citi branded financial products. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian credit licence 238098) (“Citi”) and has appointed Citi to provide transitional services.
The Financial Service Guide (“FSG”) is an important document and each FSG sets out the range of financial services and the types of financial products that are authorised to be provided under the relevant AFSL (NAB’s AFSL 230686 and Citi’s AFSL 238098), including in relation to Citi branded financial products. The FSGs contain information to help you decide whether to use these products and services.
The respective FSGs also include information about:
- how each of NAB, Citi and their associates are remunerated in relation to the services offered;
- any relationships or associations with product issuers; and
- the internal and external complaints handling procedures and how these are available to you.