Faster, Simpler and Smarter Payments

What is PayID?
When you set up a PayID, you’re setting up a quick and easy way to receive payments. Your PayID can be an easy to remember identifier, such as your telephone number or email address which is securely linked to your bank account. Once linked, you can share your PayID instead of your BSB and account number to receive fast payments.
Benefits of using PayID
Manage your PayID from your fingertips
Enjoy control of your banking, whenever or wherever you are. To help guide you through the steps, we have created videos on how to:
- Register your PayID
- Make Payments to a PayID
- Close a PayID
- Transfer your PayID to another bank
via Citibank Mobile® App or on Citibank Online:

What is Osko?
Osko by BPAY® is a secure service for the New Payments Platform that facilitates sending and receiving near real-time payments.
If your account is eligible, you’ll begin using Osko automatically when making payments to an account or PayID. Click here for the list of eligible products.
Frequently asked questions
Frequently asked questions
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When will fast payments, using Osko and PayID be available to use with my Citi account/s?
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What will be the benefits of PayID and how will it work?
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Who can register a PayID?
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Will PayID replace BSB and account numbers when making a payment?
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Do I need to do anything to be able to receive fast payments using Osko?
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Why can I receive fast payments using Osko from other banks but cannot send fast payments from my Citi account?
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When will I be able to send fast payments using Osko and PayID?.
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What is the transaction limit for fast payments?
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What should I do if my fast payment is rejected?
1 Available using Osko by BPAY when the recipient’s account is capable of processing faster payments.
BPAY is registered to BPAY Pty Limited ABN 69 079 137 518.
To find out more.
Visit PayID FAQs.
Visit Osko FAQs.
Visit The New Payments Platform (NPP) FAQs.
Visit our Contact Us page for help and support