How to Apply for a Credit Card

Who can apply for a credit card?
You are:
Over 18 years of age
Have a good credit rating
A permanent Australian resident
If you are a recent permanent Australian resident (within 12 months).
What information is needed to apply for a credit card?
Contact details
Details about your employment (employment status, primary occupation and employer's contact details)
If you are self-employed, your accountant's name, name of their accounting firm, and contact phone number
Gross income and monthly expenses
For balance transfers, name on account, type of card/account, card/account number, amount being transferred and the issuing organisation's name and address
How to track your application
What documents are required to apply for a credit card?
Once you have received your application ID, the next step is to verify your identity and income details. You'll need to supply documents to help us do this, a list below outlines what is required depending on your employment type.
Please authorise with your employer and/or your accountant that we may contact them to confirm your income and employment details.
All applicants
(please supply all of the following)
Driver's Licence (back side of the driver’s licence to include change of address) or proof of address (eg. most recent electricity or utility bill)
Australian passport (if you have an Overseas passport, please also provide a copy of your visa) or Medicare card (without interim or reciprocal health care) to confirm residency.

If you don’t hold standard forms of identification such as a driver’s licence, Australian passport or Medicare card, please call us on 13 24 84, or +61 2 8225 0615 if you’re calling from outside of Australia, to discuss your application with us.
Full or part time employees
Self-employed or sub-contractors
Casual or temporary employees and contractors
(please supply any one of the following options):
Letter of employment less than 30 days old (should indicate annual income and employment status), or
Two months payslips less than 60 days old showing applicant's name and employer's details, or
Employment contract (signed by employer) & most recent Individual Tax Return, or
Employment contract (signed by employer) & most recent Individual Tax Assessment Notice, or
Employment contract (signed by employer) & most recent PAYG payment summary
Retirees and self-funded retiree

Please send documents together with your name and Application ID via:

Document upload:	For details, refer to your application email.
Email:	newca1@citi.com
Post:	Citi Credit Cards, GPO Box 1625, Sydney NSW 2001

Online Security

You should be aware that email is not a secure communications channel. Should you choose to send us information by email, we recommend that you encrypt the information using an encryption program that's compatible with the encryption programs used by us. We can support files encrypted with Winzip or SecureZip. You'll then need to contact us and advise the password used to encrypt your files. Just call 1800 807 138 to advise us of the password. Please don't email the password to us. Should you choose to send us unencrypted information you do so at your own risk. We accept no liability should the information that you send to us be intercepted by a third party. If you wish to proceed and email us your documents, the email address is - newca1@citi.com.

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How to apply for a Citi Credit Card

Who can apply for a credit card?

What information is needed to apply for a credit card?

How to track your application

What documents are required to apply for a credit card?

Online Security