
Please review important information on Google Pay Terms of Service
when you enrol your Card in Google Pay.
Frequently Asked Questions
Frequently Asked Questions
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What is Google Wallet and Google Pay?
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Which devices are eligible?
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Which Cards are eligible to enrol for Google Pay?
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How do I set up Google Pay and enrol my Card?
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How to make your Citi branded Card your default card
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How to pay using your Citi Branded Card in store
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Where and how to pay using your Citi Branded Card on apps and websites
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How to keep your payment information safe
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Do I need to pay to use Google Pay?
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Will I continue to receive the same benefits and rewards when paying with Google Pay?
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Can Additional Cardholders register their Card for Google Pay?
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What happens if my phone is lost or stolen?
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What happens if there are fraudulent transactions?
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How do I reverse or dispute a transaction?
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How do I remove my Card from Google Pay?
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Who do I talk to for help?
Contact Us
You can contact us by visiting www.citibank.com.au/contactus.
Important Information
Google Pay is a facility provided by Google LLC. You should consider the Google Pay Terms of Service before downloading the app. As this communication has been prepared without considering your objectives, you should, before acting on it, consider the facility’s appropriateness to your circumstances.
Google, Android, Google Pay and Google Wallet are trademarks of Google LLC.