Frequently Asked Questions
Linked Diners Club® Card Closure
General
General
When will the Linked Diners Club® Card be closed?
Can I still spend and/or earn Points on my Linked Diners Club Card?
What happens to my recurring payments?
I have an Additional Cardholder(s) on my account - will this change also impact them?
My Linked Diners Club Card is due to expire soon. Will I receive a replacement card?
What happens if my Linked Diners Club Card is lost or stolen?
Your Rewards Program
Your Rewards Program
What happens to Points earned on my Linked Diners Club Card?
Your Citi Credit Card account
Your Citi Credit Card account
Is there any impact to my Citi Rewards, Citi Premier or Citi Prestige Card?
How do I continue to make repayments on my account?
Online Access
Online Access
Will I have access to my Citi Credit Card account via Citi Online and the Citi Mobile® App?
Will I still be able to view my historical statements and notices?
Collections and Hardship
Collections and Hardship
I have a Hardship arrangement on my account. Will it be impacted?
I have a repayment arrangement on my account. Will it be impacted?
Closing my account
Closing my account
How can I close my Citi Rewards, Citi Premier or Citi Prestige Card account?
Contact us
Contact us
How can I contact the Customer Service Centre for more information?