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Domestic and Family Violence

Domestic and Family Violence

If you are a victim of domestic violence, you are not alone.

Learn about the support options available to help you

Domestic and family violence refers to a situation where one person in a relationship or family hurts others or makes them feel unsafe. People facing domestic violence will often need help protecting their finances and gaining financial independence. We are here to help.

Forms of domestic and family violence

Some of the forms that domestic and family violence can take include but are not limited to:

  • - Psychological or emotional violence
  • - Sexual violence
  • - Financial abuse 
  • - Physical violence 
  • - Neglect
  • - Stalking 
  • - Threats to harm you or others 

How we can support you

If you find yourself in a vulnerable position and it is safe to do so, contact our Customer Service Team on 13 24 84 to understand the support options available. The sooner you reach out, the sooner we can provide you with support and assistance. 

If you find yourself experiencing financial difficulties due to your circumstances, you may want to consider applying for Financial Hardship. Visit our Financial Hardship page for further information regarding the application process.


Protecting your privacy and finances


Support services

For more information on our policy for supporting victims of family and domestic violence, click here.