Please be aware of scammers impersonating merchants, banks or other reputable organisations including us, via SMS and phone calls. Never give out your personal details or your One-Time PIN to anyone, even us. Learn more about protecting yourself online >
Select ‘My Profile’ again from the menu on the left
Select ‘Card Activation’ and follow the prompts to deactivate.
Contact us to report a lost or stolen card immediately on 13 24 84 (or +61 2 8225 0615 if calling from overseas). We will review your recent transactions,
block your account to stop any fraudulent activity and arrange for a new card to be sent to you.