Illness and Injury

Illness support

Cancer council

Cancer Council (13 11 20) is a free, confidential, information and support service. If you or someone who love is dealing with a cancer diagnosis, Cancer Council can help and offer a range of services including information, counselling, practical and emotional support.

13 11 20

Operating Hours: Monday - Friday, 9am - 5pm

www.cancer.org.au/

Dementia Australia

Dementia Australia offers over the phone and online information and support services to those affected by dementia. The Dementia Australia Helpline (1800 100 500) is a free, confidential service.

1800 100 500

Operating Hours: Monday - Friday, 9am - 5pm

www.dementia.org.au/

Addiction support

Gambling Help Online

A free, confidential service run by the Australian Government. Gambling Help Online is available 24 hours a day, 7 days a week for anyone affected by gambling.

1800 858 858

Available 24/7

www.gamblinghelponline.org.au/

Counselling Online - Drug and Alcohol Support

Provides free online counselling for individuals affected by alcohol or drugs or anyone concerned with use by a family member or friend.

www.counsellingonline.org.au/

ReachOut

ReachOut is a mental health service provider providing young people and their parents with information, tools and resources on different mental health issues, including addiction.

au.reachout.com/mental-health-issues/addiction

Grief support

Griefline

Griefline is a loss and grief national telephone counselling service, providing free, anonymous support and specialist counselling services to individuals and families.

1300 845 745

Operating Hours: Everyday, 6am - 12pm

griefline.org.au/

Mental health support

Lifeline

Provides Australians experiencing mental distress with access to 24 hour crisis support and suicide prevention services.

Calls to Lifeline made from a mobile are free. Calls made from a landline are charged the cost of a local call.

People speaking languages other than English can ring the Translating and Interpreting Service on 131 450 and ask for Lifeline help.

Persons who have hearing or speech impairment can request Lifeline support via their usual National Relay Service option.

13 11 14

Available 24/7

www.lifeline.org.au

R U OK?

A not-for-profit organisation helping inspire everyone to have regular, meaningful conversations to help anyone who might be struggling with life's ups and downs.

www.ruok.org.au/

Beyond Blue

Available 24/7, the telephone support service provides information and advice from a mental health professional.

1300 224 636

Available 24/7

www.beyondblue.org.au/

Suicide callback service

A nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide.

1300 659 467

Available 24/7

www.suicidecallbackservice.org.au/

Head to Health

An Australian Department of Health initiative. It brings together apps, online programs, online forums and phone services to help you find digital mental health organisations, information and resources to help improve your wellbeing or help someone you care about.

headtohealth.gov.au/

Illness or Injury

Understand the support available to you during times of illness or injury

Unfortunately, instances of illness or injury can sometimes have detrimental financial implications. Being financially prepared and understanding the support tools available to you can help minimise the negative financial impacts that can be caused by illness or injury.

Be financially prepared

How Citi can support you

Support services

Support services