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Update Contact Details

Update your contact details

Find out how to update your contact details

Choose platform

You can update your personal details using the Citi Mobile^® App or Citi Online. To update to an overseas number, please update via Citi Online. Follow the steps below.

Citi Mobile® App

Step 1: Log in to the Citi Mobile^® App

Step 2: Tap the 'Profile and Settings' icon on the top left

Step 3: Tap 'Profile Information'

Step 4: Tap 'Edit' on the top right

Step 5: Review current details

Step 6: Make the necessary updates and tap 'Update'

Step 7: 'Update Successful' message will appear

Step 1: Log in to Citi Online

Step 2: Click on 'My Profile' from the top menu

Step 3: Enter the One-Time PIN when prompted. The One-Time PIN will be sent to your registered mobile number

Step 4: Select 'View/Update details' from the menu on the left to review your details

Step 5: Update any necessary details and click 'Continue'

Step 6: Review the details you have updated and click 'Continue'

Step 7: The confirmation screen will appear. Click 'Done' to finish the update

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National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB"), is the credit provider and issuer of Citi branded financial and credit products. NAB has acquired the business relating to these products from Citigroup Pty Ltd (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) ("Citi") and has appointed Citi to provide transitional services.

This means that NAB is your product provider and references to 'we', 'us', or 'our' in relation to Citi branded products and services are generally references to NAB unless the context requires otherwise.

"Citi", "Citibank", "Citigroup", the Arc design and all similar trade marks and derivations thereof are used temporarily under licence by NAB from Citigroup Inc. and related group entities.

The advice given on this website was prepared without taking into account your objectives, financial situation or needs, so before acting on it, you should consider the appropriateness of the advice having regard to your personal situation. You should also obtain and consider the associated product disclosure statement and terms and conditions that apply to the products and offers on this website, which are available by going to the offer page or by contacting our Customer Service Centre on 13 24 84. View Citi's and NAB's Financial Services Guide and Credit Guide.