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Update your contact details

Find out how to update your contact details

Choose platform

You can update your personal details using the Citi Mobile® App or Citi Online. To update to an overseas number, please update via Citi Online. Follow the steps below.

Log in to the Citi Mobile® App

Step 1: Log in to the Citi Mobile® App

Tap the 'Profile and Settings' icon on the top left

Step 2: Tap the 'Profile and Settings' icon on the top left

Tap 'Profile Information'

Step 3: Tap 'Profile Information'

Tap 'Edit' on the top right

Step 4: Tap 'Edit' on the top right

Review current details

Step 5: Review current details

Make the necessary updates and tap 'Update'

Step 6: Make the necessary updates and tap 'Update'

'Update Successful' message will appear

Step 7: 'Update Successful' message will appear

Log in to Citi Online

Step 1: Log in to Citi Online

Click on 'My Profile' from the top menu

Step 2: Click on 'My Profile' from the top menu

Enter the One-Time PIN when prompted. The One-Time PIN will be sent to your registered mobile number

Step 3: Enter the One-Time PIN when prompted. The One-Time PIN will be sent to your registered mobile number

Select 'View/Update details' from the menu on the left to review your details

Step 4: Select 'View/Update details' from the menu on the left to review your details

Update any necessary details and click 'Continue'

Step 5: Update any necessary details and click 'Continue'

Review the details you have updated and click 'Continue'

Step 6: Review the details you have updated and click 'Continue'

The confirmation screen will appear. Click 'Done' to finish the update

Step 7: The confirmation screen will appear. Click 'Done' to finish the update

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