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Welcome to a world of exciting experiences.

Your Citi Premier Card Benefits

Priority PassTM

Complimentary Priority PassTM Membership with two complimentary airport lounge visits per membership year.^

  • 1. Download the Priority PassTM App via your Apple App Store or Google Play
  • 2. Visit Priority PassTM
  • 3. Enter Invitation Code: CTPRM331
  • 4. Complete the digital form, including your Citi Premier Card details.

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Luxury Escapes

Get up to 15% off (up to $250 per booking)* on ‘Limited Time LUX Exclusive’ hotel offers using promo code MYLUXPROMO

  • 15% off international hotel bookings

  • 10% off hotels in Australia

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You can also enjoy 10% off International Tours (up to $250 per booking)* using MYLUXTOURS10

Valid until 1 March 2026.

Complimentary Mobile Phone Insurance

Enjoy monthly cover on your eligible mobile phone for Accidental Damage or Theft when you pay your Monthly Mobile Plan bill with your Citi Premier Card.+

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Complimentary Insurance

Receive complimentary insurances including International and Domestic Travel Insurance, Purchase Protection Insurance and Extended Warranty Insurance.~

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Personal Concierge Service

Connect to extraordinary travel, dining, and entertainment experiences, perks, and privileges, with a 24/7 personalised concierge service to assist and inspire you.%

Phone: 1800 831 693
Email: Mastercard.en-ap@tengroup.com
Self-serve and live chat: travel.mastercard.com
WhatsApp: +44 7418 370 344

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Find out more about your card benefits

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Citi reward Points

Earn rewards on your everyday spend

 

Citi reward Points per $1 spent

International Spend
International Spend

on Eligible Transactions made overseas or online with a merchant that is based overseas.¥

2 Points

Domestic Spend
Domestic Spend

on Eligible Transactions  made online.¥

2 Points

Domestic Spend
Domestic Spend

on all other Eligible Transactions.¥

1 Point

Your Points earn rate will be capped at 200,000 Points over a 12-months period and will reset on the statement cycle after the anniversary of your enrolment date.6


Citi Rewards Program

Redeem rewards the way you want

 

Pay with Points

Whether it's a daily coffee or some online shopping, just pay for eligible purchases with your Citi Premier Card and use your Points to receive a credit back.

  1. Download and log in to the Citi Mobile® App or sign on to Citi Online
  2. Select your eligible purchases and click 'Pay with Points'
  3. Receive a credit back within 2 business days

Alternatively visit Citi Rewards to explore our range of eVouchers, cashback, Apple products and Points transfer partner options.

Screenshot of Mobile app screen with Image of Citi Premier Credit card

Citi Mobile® App

For a simple and fast way of managing your accounts at your fingertips, download the Citi Mobile® App today.

  Activate your new card and set up your PIN

  Instantly lock and unlock your card to prevent misuse

  View your recent transactions and statements

  View reward Points and latest offers available to you

Download the Citi Mobile App on the App Store Download the Citi Mobile App on the Google Play Store

What happens next?

Activate your card

Once you receive your card, sign the back and then activate it.
The easiest way to activate your card is using the Citi Mobile® App or your Citi Online account.

Download the Citi Mobile App on the App Store Download the Citi Mobile App on the Google Play Store

View more instructions on activating your card.

 

Mobile Wallets

Add your Citi Card to your Mobile Wallet using Apple Pay, Google Pay or Samsung Pay to experience a faster more convenient way to pay.

Apple PayGoogle paySamsung pay

 

Recurring Payments

Set up recurring payments by contacting your regular merchants and adding your Card details to ensure payments are made on time.

 

Additional Cardholders

Request for an additional cardholder (up to four) on your account who must be 16 years or older at no extra fee.

 

For more information about Managing your Account such as Citi Online, setting up Citi Alerts,
changing your PIN etc. visit citibank.com.au/help-and-support.

Qantas Points

Earn Qantas Points on your everyday spend

 

Qantas Points per $1 spent

International Spend
International Spend

on Eligible Transactions made overseas or online with a merchant that is based overseas.¥

1 Point

Domestic Spend
Domestic Spend

on Eligible Transactions made online.¥

1 Point

Domestic Spend
Domestic Spend

on all the other Eligible Transactions.¥

0.5 Points

Your Points earn rate will be capped at 100,000 Points over a 12-months period and will reset on the statement cycle after the anniversary of your enrolment date.6


Citi Qantas Rewards

Redeem your Qantas Points for products, experiences and vouchers from the online Qantas Frequent Flyer Store.

Screenshot of Mobile app screen with Image of Citi Premier Credit card

Citi Mobile® App

For a simple and fast way of managing your accounts at your fingertips, download the Citi Mobile® App today.

  Activate your new card and set up your PIN

  Instantly lock and unlock your card to prevent misuse

  View your recent transactions and statements

  View reward Points and latest offers available to you

Download the Citi Mobile App on the App Store Download the Citi Mobile App on the Google Play Store

What happens next?

Activate your card

Once you receive your card, sign the back and then activate it.
The easiest way to activate your card is using the Citi Mobile® App or your Citi Online account.

Download the Citi Mobile App on the App Store Download the Citi Mobile App on the Google Play Store

View more instructions on activating your card.

 

Mobile Wallets

Add your Citi Card to your Mobile Wallet using Apple Pay, Google Pay or Samsung Pay to experience a faster more convenient way to pay.

Apple PayGoogle paySamsung pay

 

Recurring Payments

Set up recurring payments by contacting your regular merchants and adding your Card details to ensure payments are made on time.

 

Additional Cardholders

Request for an additional cardholder (up to four) on your account who must be 16 years or older at no extra fee.

 

For more information about Managing your Account such as Citi Online, setting up Citi Alerts,
changing your PIN etc. visit citibank.com.au/help-and-support.

Terms and Conditions

Changes to your Credit Card Terms and Conditions and Other Important Information – effective 24 November 2025

Prior to 24 November 2025: Credit Card Terms and Conditions and Other Important Information

Prior to 24 November 2025: Citi Rewards and Citi Qantas Rewards Program Terms and Conditions for Citi Premier and Citi Prestige Cardholders

Prior to 24 November 2025: Citi Credit Cards Complimentary Mobile Phone Insurance Terms and Conditions

From 1 July 2025 to 25 November 2025: Citi Credit Cards Complimentary Insurance Policy Information Booklet effective 1 July 2025

Citigroup Pty Limited Credit Assistance Provider Credit Guide


From 24 November 2025: Credit Card Terms and Conditions and Other Important Information

From 24 November 2025: MyCard Rewards Program and MyCard Qantas Rewards Program Terms and Conditions

From 24 November 2025: MyCard Credit Cards Complimentary Mobile Phone Insurance Terms and Conditions

From 26 November 2025: MyCard Credit Cards Complimentary Insurance Policy Information Booklet

^ One complimentary digital Priority PassTM Standard Membership, with two complimentary lounge visits, for the primary cardholder is a Special Feature of the Citi Premier Card. Citi Premier Cardholders must enrol for the Priority Pass Standard Membership at www.prioritypass.com/premieraumc and follow the prompts. You will need to download the Priority PassTM App via the Apple App Store or get it on the Google Play Store to access your Digital Membership Card. The first two visits within each 12-month membership period from registration (membership year) are complimentary to the primary cardholder only, after which any additional visits by you and visits by your guests will be charged directly to you by Priority Pass at their ordinary standard rates. Unused visits cannot be carried forward to the following membership year. The total number of complimentary visits will be reset to two at the beginning of each membership year while you remain a Citi Premier Cardholder. The membership is subject to the Priority PassTM Conditions of Use. Please note that within Australia, Priority Pass is available at select airports. For the full list of up-to-date airport lounges and Priority PassTM Conditions of Use please refer to www.prioritypass.com.

* 10% discount is valid on 'Limited Time LUX Exclusive' hotel offers in Australia and 15% discount on  ‘Limited Time LUX Exclusive’ international hotel offers and a 10% discount on international tours (excluding flights) at luxuryescapes.com/au or on the Luxury Escapes mobile app. Offer is valid at Australian website only. Offer is exclusive to Citi branded cardholders and is not transferable. Maximum discount available per transaction is $250. Offer is valid if booked by 1 March 2026. To be eligible, customers must use their Citi branded card at checkout along with the promo codes MYLUXPROMO when purchasing ‘Limited Time LUX Exclusive’ hotels or MYLUXTOURS10 when purchasing an international tour, and the discount will be applied automatically. Excludes transactions made through a third-party establishment or payment processor. We may vary or end this offer at any time acting reasonably. We will notify you of any changes electronically (including via www.citibank.com.au/credit-cards/benefits) or other appropriate method as soon as reasonably practicable. Offer is not valid on flights, LUX Partner Properties, LUX Premium Collection, Last Minute Escapes, Cruises, Experiences or Gift Cards. Offer is not combinable with any other discount or offer. Offer ends 1 March 2026.

+ Mobile Phone Protection Insurance (Cover) is provided under and by way of a group policy (Group Policy) issued by AIG Australia Limited (ABN 93 004 727 753, AFSL 381 686) (AIG) to National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB"). NAB is the credit provider and issuer of Citi branded credit cards. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) ("Citi"). Citi has agreed with NAB to provide transitional services in relation to the transferred business. This Cover is available to Cardholders ("you/your") while you remain an eligible Mastercard and/or Visa cardholder of NAB, subject to NAB's and AIG's right to alter the Cover. The terms, conditions and excluded cover are specified in the 'Citi Credit Cards Complimentary Mobile Phone Insurance Terms and Conditions' as amended from time to time. When eligible, you have the benefit of cover as a third party beneficiary solely by reason of the statutory operation of Section 48 of the Insurance Contracts Act 1984 (Cth). To make sure that the Cover meets your needs and is suitable for you and your personal circumstances, these terms and conditions must be reviewed by you and, if necessary, you should also seek independent financial advice. Neither Citi nor NAB is the issuer or insurer of the Cover. Neither Citi nor NAB nor any of its related corporations guarantee any of the benefits under the Cover. Please note that you must have a contract with a mobile phone provider and a monthly automatic billing arrangement.

~ AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 (trading as Allianz Global Assistance) under a binder from the underwriter, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 has issued a Complimentary insurance group policy to National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) which allows eligible NAB account holders and cardholders to claim under it as third party beneficiaries by operation of s48 of the Insurance Contracts Act 1984 (Cth). NAB is the credit provider and issuer of Citi branded credit cards. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”). Citi has agreed with NAB to provide transitional services in relation to the transferred business. Any advice on insurance is general advice only and not based on any consideration of your objectives, financial situation or needs. The terms, conditions, exclusions, limits and applicable sub-limits of the group policy are set out in the Citi Credit Cards Complimentary Insurance Policy Information Booklet effective 1 July 2025 which may be amended from time to time. For insurable events that occurred prior to 1 July 2025, please refer to Citi Credit Cards Complimentary Insurance Policy Information Booklet dated 1 November 2023 which may be amended from time to time. Neither NAB nor Citi nor any of its related corporations guarantee this insurance.

% Concierge Services is a complimentary service available to the Primary Cardholder. Refer to the Terms and Conditions of the Citi Rewards Program. Concierge Services is provided by Mastercard® Travel & Lifestyle Services. Mastercard® Travel & Lifestyle Services are provided by Ten Lifestyle Management Limited.

¥ All rewards are subject to the Terms and Conditions of the Citi Rewards Program.

Citi Premier Credit Card earns 2 Points per $1 for Eligible Transactions made online, 1 Point per $1 spent everywhere else on eligible Domestic Spend and 2 Points per $1 spent on eligible International Spend. The points earn is capped at 200,000 points over a 12 month period. Domestic Spend and International Spend means any Eligible Transaction made with a merchant who respectively tells us they are located within Australia or outside Australia. Points do not expire while the card remains open and in good standing(for example – your card is not in default, suspended, or closed).

Citi Premier Qantas Credit Card earns 1 Point per $1 for Eligible Transactions made online, 0.5 Point per $1 spent everywhere else on eligible Domestic Spend and 1 Point per $1 spent on eligible International Spend. The points earn is capped at 100,000 points over a 12 month period. Domestic Spend and International Spend means any Eligible Transaction made with a merchant who respectively tells us they are located within Australia or outside Australia. Points do not expire while the card remains open and in good standing(for example – your card is not in default, suspended, or closed). Qantas Points are defined in the Citi Rewards and Citi Qantas Rewards Program Terms and Conditions as Qantas Frequent Flyer Points. Qantas Points are earned in accordance with the Citi Qantas Rewards Program Terms and Conditions. You must be a member of the Qantas Frequent Flyer Program and have advised us of your Qantas Frequent Flyer Program membership number before you can participate in Citi Qantas Rewards. You will only earn Qantas Frequent Flyer Points after you advise us of your Qantas Frequent Flyer Program membership number. Membership and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions, available at qantas.com/terms. Your Rewards Balance will be automatically redeemed for Qantas Frequent Flyer Points at the end of each Statement Period. It may take 28 business days for the Qantas Frequent Flyer Points to appear in your Qantas Frequent Flyer membership account.

Transactions made indirectly with the online merchants (e.g. through a third party provider such as BPAY and PayPal), mobile wallet and recurring payments are not eligible for the higher earn rate. Please note, a transaction qualifies as an Eligible Transaction made online if it is made via the internet or a mobile application, which is reflected as an online transaction by system indicators and processed by the respective merchants/ acquirers as an online transaction through Visa/Mastercard networks. If a transaction with an online merchant is not classified as an online transaction by the card scheme, it will not be treated as an online transaction for calculating Points. The annual cap will reset on your next statement cycle date following the anniversary of your enrolment to your Rewards program. Please click here for the full definition of Eligible Transactions. The cap includes Points earned on Domestic and International spend.

∞ Pay with Points is available on eligible purchases. An eligible purchase is a transaction we will present to you in your Citi Mobile® App or Citi Online that can be paid by redeeming your reward Points. The types of transactions that may be paid by redeeming your reward Points may change and we will present these to you in the Citi Mobile® App or Citi Online.

Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

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