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Help with loansMaking BPAY payments
Find out how to pay bills using BPAY
How to make BPAY payments via Citi Mobile® App or Citi Online
Citi Mobile® App
- Log in to the Citi Mobile® App
- Tap 'Payments' from the bottom menu
- Tap 'Bills'
- Select 'New BPAY biller'
- Search for the right BPAY biller from the list (you can search by name or biller code)
- Add your reference number
- Enter the payment amount you want to transfer
- Review information on confirmation screen and tap 'Pay'
- You will be asked to enter your 4 digit Unlock code for a first time payment to a new payee
- Tap 'Done' to finish
Citi Online
- Sign on to Citi Online
- Select 'Payments and Transfers' from the top navigation
- Enter the One-Time PIN when prompted. The One-Time PIN will be sent to your registered phone number.
- Select 'Make a Payment or Transfer' from the menu on the left
- Select 'Pay a Bill (BPAY)' from the 'Payee type' dropdown menu
- Search for BPAY payee using either the 'Biller Code' or 'Merchant' search options
- Add the payee details and click 'Next'
- Check the details are correct and click 'Acknowledge'
- Click 'Confirm' to set up new payee
- Select 'Make a Payment or Transfer' from the menu on the left
- Select the account you want to make the payment from and the account you want to transfer to
- Enter the payment details and click 'Next'
- Review the payment details to make sure they’re correct then click 'Make this payment'
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