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Making BPAY payments

Find out how to pay bills using BPAY

How to make BPAY payments via Citi Mobile® App or Citi Online

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Citi Mobile® App

  • Log in to the Citi Mobile® App
  • Tap 'Payments' from the bottom menu
  • Tap 'Bills'
  • Select 'New BPAY biller'
  • Search for the right BPAY biller from the list (you can search by name or biller code)
  • Add your reference number
  • Enter the payment amount you want to transfer
  • Review information on confirmation screen and tap 'Pay'
  • You will be asked to enter your 4 digit Unlock code for a first time payment to a new payee
  • Tap 'Done' to finish

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Citi Online

  • Sign on to Citi Online
  • Select 'Payments and Transfers' from the top navigation
  • Enter the One-Time PIN when prompted. The One-Time PIN will be sent to your registered phone number.
  • Select 'Make a Payment or Transfer' from the menu on the left
  • Select 'Pay a Bill (BPAY)' from the 'Payee type' dropdown menu
  • Search for BPAY payee using either the 'Biller Code' or 'Merchant' search options
  • Add the payee details and click 'Next'
  • Check the details are correct and click 'Acknowledge'
  • Click 'Confirm' to set up new payee
  • Select 'Make a Payment or Transfer' from the menu on the left
  • Select the account you want to make the payment from and the account you want to transfer to
  • Enter the payment details and click 'Next'
  • Review the payment details to make sure they’re correct then click 'Make this payment'

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