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Credit Cards

 

What’s changing?

In 2022, we announced National Australia Bank Limited had acquired the Citi consumer banking business (Citi) in Australia. The integration of NAB and Citi is a significant step towards a simpler, more digital customer experience.

From 1 June 2022, NAB is the provider of your products and services. For now, there are no immediate impacts to the way you access your account, and you can continue to manage your account via the Citi Mobile® App and Citi Online. You will receive separate communications about changes ahead of time.

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What you need to do

Make sure your contact details and contact preferences are up to date. You can update your contact details via the Citi Mobile® App or Citi Online. Visit our help guide for instructions.

Frequently Asked Questions

Communications and contact

NAB

App and Online Banking

Branding

Changes

Cheques

Fees

Financial Claim Scheme

Hardship

Instalments

Insurance

International Payments

Privacy

Provider

My account changes

Changes to deposit products (FX offsale)

Payments

Terms and Conditions

Have questions?

If you still have questions, you can call us on 13 24 84 or +61 2 8225 0615 if calling from overseas.

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