Statements and Notices
View, save or print your statements quickly and easily anytime, anywhere on the Citi Mobile® App or Citi Online.
Your statements are stored securely online and available at anytime for quick reference.
Statements and Notices
Register for eStatements in a few easy steps through Citi Online. Your statements are stored securely online and available at anytime for quick reference.
Receive your eStatement in your inbox, free, each month
Delivered as a secured PDF attachment-for added security
Access up to 7 years worth of statements online or through your Citi Mobile® App
Your statements are stored securely on Citi Online
Download your statement in PDF format.
Getting started
Register to receive electronic statements via Citi Online:
- Log in to Citi Online
- Select ‘Services’ from the top navigation
- Select ‘My Profile’
- Select 'Statements' from the left-hand menu
- Click 'Register/Edit eStatement'
- Create an eStatement Password (this password will be used each time you open your eStatement) and agree to the Terms and Conditions.
- Click 'Next’. Note: you must have a valid email address registered to receive electronic statements. For instructions on how to update your personal details, including your email address view our help guide.
- Confirm your enrolment or update and click 'Confirm'.
*Note: Your first eStatement will be available in your next statement cycle.
View and download your statements online
You can view your statements and access up to 7 years’ worth of statements via Citi Online or the Citi Mobile® App.
Citi Online
- Log in to Citi Online
- Select ‘Services’ from the top menu
- Select ‘My Profile’
- Enter the One-Time PIN (OTP) when prompted. The OTP will be sent to your registered mobile number.
- Select ‘Statements and Notices’ from the left-hand menu
- Select ‘View/Download Statement’
- Choose the account you would like to see the statement for and the time period
- Click ‘Download’
Click here, log in to your Citi Online account and you will be taken directly to your statements page.
Citi Mobile® App
- Tap the ‘Profile and Settings’ icon on the top left of the screen of your Citi Mobile® App
- Select ‘Statements’ under ‘Financial Settings’
- Select the account you would like to see the statement for
- Choose the time period
- Your statement will be shown in PDF format inside the app
Frequently asked questions
Frequently asked questions
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What is my eStatement Password?
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What is my default eStatement Password?
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How do I change my eStatement Password?
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How long does it take for my eStatement Password to update?
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How do I update my email address so I receive eStatements?
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What if I can't view my eStatement?
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Can I still access my statements online?
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What if I don't receive my eStatement?
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How can I get my eStatement resent?
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Who can register for eStatements?
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Will my eStatements be secure?
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Can I activate eStatements for only one Citi account, and paper statements for my other Citi accounts?
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How soon can I expect to receive my eStatements?
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What is the file format of the eStatements?
Related
Help and support
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Useful forms and links
See additional resources for our products and services that will help you set up and use your account.
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