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Statements and Notices

View, save or print your statements quickly and easily anytime, anywhere on the Citi Mobile® App or Citi Online.

Statements and Notices



Register for eStatements in a few easy steps through Citi Online. Your statements are stored securely online and available any time for quick reference.

Receive your eStatement in your inbox, free, each month

Delivered as a secured PDF attachment-for added security

Access up to 7 years' worth of statements online or through your Citi Mobile® App

Your statements are stored securely on Citi Online

Download your statement in PDF format

Getting started

Register to receive electronic statements via Citi Online:

  • Sign on to Citi Online.
  • Select ‘Services’ from the top navigation.
  • Select ‘My Profile’.
  • Select 'Statements and Notices' from the left-hand menu.
  • Click 'Register / Manage your eStatement and eNotice'.
  • Create an eStatement Password (this password will be used each time you open your eStatement) and agree to the Terms and Conditions.
  • Click 'Next’. Note: you must have a valid email address registered to receive electronic statements. For instructions on how to update your personal details, including your email address view our help guide.
  • Confirm your enrolment or update and click 'Confirm'.

*Note: Your first eStatement will be available in your next statement cycle.

View and download your statements online

You can view your statements and access up to 7 years' worth of statements via Citi Online or the Citi Mobile® App.

Citi Online

  • Sign on to Citi Online.
  • Select ‘Services’ from the top menu.
  • Select ‘My Profile’.
  • Enter the One-Time PIN (OTP) when prompted. The OTP will be sent to your registered mobile number.
  • Select ‘Statements and Notices’ from the left-hand menu.
  • Select ‘View/Download Statement’.
  • Choose the account you would like to see the statement for and the time period.
  • Click ‘Download’.

Click here, log in to your Citi Online account and you will be taken directly to your statements page.

Citi Mobile® App

  • Tap the ‘Profile and Settings’ icon on the top left of the screen of your Citi Mobile® App.
  • Select 'Statements and Notices' under ‘Financial Settings’.
  • Select the account you would like to see the statement for.
  • Choose the time period.
  • Your statement will be shown in PDF format inside the app.


Please note: If you're a transactions, home loan, term deposit or investment account holder whose Citi-branded account has moved to NAB, you can access your last and previous statements via NAB Internet Banking.

Frequently asked questions

Related help guides

Download your transaction

You can download your transaction history via Citi Online.

View guide >

How to read your credit card

Find out what different sections of your statement mean and how you can use this information.

View guide >

Help and support

Explore our online help guides and learn more about our products and services.

Visit help and support >

Useful forms and links

See additional resources for our products and services that will help you set up and use your account.

Explore useful forms and links >

Support services

We are here to help you through difficult financial or personal times.

Explore support services >

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