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Easy ways to make your monthly
credit card or lending account
repayments on time.

Part of keeping your account in good condition is ensuring your repayments are made on time, each month.

Your Minimum Payment Due Date can be found on your statement, along with your Minimum Payment Due and any
overdue and overlimit amounts.


Easi-Pay is a service you can use to set up automatic payments of your Minimum Payment Due, by the Payment Due Date each month.

Set-up your Easi-Pay service by completing one of the steps below. Your request will be processed within 10 business days. Your next statement will be paid via Easi-Pay and you'll see 'Easi-Pay' appear on your statement.

1. Citi Online

  • Sign on to Citi Online and select ‘Payments & Transfer’
  • Select ‘Manage Scheduled Transfer’ from the left menu then ‘Add/ Manage Direct Debit’
  • Click ‘Add new Easi-Pay and follow the prompts.
Set up Easi-Pay

2. Easi-Pay Request Form

  • Download and complete the Easi-Pay request form
  • Scan or take a photo of your completed form
  • Upload your form to
Download Easi-Pay request form


To pay your credit card or lending account online or over the phone from a non-Citi account, use your account number as
your customer reference number and use the relevant BPAY Biller Code for your product.

Biller Codes

Credit Card:

Ready Credit, Citi Personal Loan Plus
and Diners Club Credit Line:

Personal Credit:


Use your statement at Australia Post to pay your credit card or lending account.

Cash deposit limit is $9,000 per day. This includes physical cash or use of a debit or credit card.

A $2.50 over-the-counter transaction fee applies.

Financial Hardship Assistance

If you are feeling financial stress or hardship, we’re here to help.

Learn more