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Mortgage Broker Portal

The service behind great service

NAB purchases Citi’s consumer bank. 

Find out what this means for you here.

Basic Variable

Home Loan

Owner occupied - Principal & Interest

Variable Rate

2.29% p.a.

Comparison rate2:

2.34% p.a.

Basic Variable

Home Loan

Investor - Principal & Interest

Variable rate:

2.59% p.a.

Comparison rate2:

2.64% p.a.

Fixed Rate Home Loan with

Mortgage Plus1

Owner Occupied - Principal & Interest

2 Year

Fixed rate:

1.89% p.a.

Comparison rate2:

2.71% p.a.

Free 60-Day rate lock at submission3


What a difference $4,000* makes.


Earn $4,000* cashback with a home loan of $750,000+, and $3,000* cashback with a home loan below $750,000. For new purchase and refinance applications. 

Speak to your Business Development Manager today.

*T&Cs below. 

Useful Links

Broker Assist Hotline

1300 651 059

(9am - 5:00pm EST Mon to Fri)

Mortgage Customer Assistance

1300 131 127

(9am - 5:00pm EST Mon to Fri)


How to become accredited with Citibank or change Aggregators

Thank you for your interest in becoming an accredited mortgage broker with Citibank. With your expertise and experience, we understand you're always on the lookout for best-in-market mortgage solutions. As an accredited Citibank mortgage broker, you will gain access to the full range of Citibank mortgage products and services that can be tailored to your clients' needs.

To get started on your mortgage broker accreditation journey, we would need you to share some information with us in the application below.  

Note: You have 30 days to complete the process. After 30 days, your application will need to be resubmitted. 

If you have any questions or wish to follow up the status of your application, please feel free to email us at


Click here to start the accreditation process

    Meet the team.

    Connecting your clients with the best home loan for their financial circumstances is essential, but what really sets you apart is your 
    expertise, experience and above all, your quality of service. We understand that not only do you have clients, but you're a client too. 
    That's why Citibank Business Development Managers provide the service behind great service.

    Click here for Broker Org Chart

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    Citigroup Pty Limited ABN: 88 004 325 080 I AFSL No: 238098 I Australian credit licence: 238098 I BSB: 242 200 I SWIFT code: CITIAU2X I Biller Code: 49502 The advice given on this website was prepared without taking into account your objectives, financial situation or needs, so before acting on it, you should consider the appropriateness of the advice having regard to your personal situation. You should also obtain and consider the associated product disclosure statement and terms and conditions that apply to the products and offers on this website, which are available by going to the offer page or by contacting CitiPhone on 13 24 84. Fees and charges apply. View our Financial Services Guide and Code of Banking Practice.

    Important Information

    • $4,000 cashback offer where the home loan amount is $750,000 or more and $3,000 cashback offer where the amount is less than $750,000, for new purchase and refinance applications submitted from 18 January 2021 to 31 October 2021 and settled by 31 January 2022.
    • This offer is available to Australian residents aged 18 years and over who refinance or purchase a home with a new eligible home loan product under the following Eligibility Requirements:
      • Home loan application must be submitted within the Promotional Period (point 1 above)
      • Lending must be new to Citi (variations or refinances of existing Citi loans are excluded from this offer)
      • Repayment type can be principal and interest; and/or interest only
      • Available on owner occupier and investor loans (excluding Construction loans, Company applicants and Trust applicants)
      • Minimum refinance and or purchase home loan amount $350,000
      • Eligible Citi home loan products: Basic Variable, Standard Variable, Offset Variable and Fixed
      • Applications are subject to credit approval
      • Home Loan must remain open at payment date
    • Only one cashback offer per eligible home loan capped to one cashback offer per applicant. Where a home loan has more than one applicant and one applicant receives the cashback, all applicants are deemed to have received the cashback offer.
    • Citi reserves the right to verify, validate and disqualify any Eligible Customer if the customer is engaged in any unlawful or other conduct deemed inappropriate by Citi, that jeopardise the fair and proper conduct of the Promotion.
    • Provided these Conditions including Eligibility Requirements are met, Eligible Customers will receive the cashback amount transferred electronically into their new variable loan account, or where fully fixed into their nominated direct debit account, for applications settled:
      • by 30 September 2021 payment after 10 October 2021; 
      • by 31 October 2021 payment after 10 November 2021;
      • by 30 November 2021 payment after 10 December 2021;
      • by 31 December 2021 payment after 10 January 2022; and
      • by 31 January 2022 payment after 10 February 2022.
    • This offer is not available in conjunction with any other promotion, and Citi reserves the right to vary or withdraw these Conditions at any time.

    1. Fixed Rate loans must be combined with Standard Variable/Standard Variable Offset (Owner Occupied and Investor) to be eligible for Mortgage Plus Package feature. Fixed rate quotes are held 60 days from the day the application is submitted. If settlement occurs after 60 days, the prevailing fixed rate will apply. Fixed rates revert to the Standard Variable rate at the end of the fixed term.

    2. Comparison Rate for fixed rates calculated on a loan amount $150,000 over a term of 25 years based on monthly repayments and reverting to a Standard Variable loan with the Mortgage Plus Package feature with an LVR less than or equal to 80% on expiry of the fixed term. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

    3. Fixed rate quotes are held 60 days from the day the application is submitted. If settlement occurs after 60 days, the prevailing fixed rate will apply.

    Application to new to bank applications only. Not applicable to pipeline or variation applications.

    Application fees may apply. Other fees including legal fees and valuation costs may apply. Terms and conditions apply and are available on request. 

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