Your browser does not support JavaScript! Pls enable JavaScript and try again.
Woman in a hammock wearing a hat looking out at a landscape


Credit Cards


What’s changing?

In 2022, we announced National Australia Bank Limited had acquired the Citi consumer banking business (Citi) in Australia. The integration of NAB and Citi is a significant step towards a simpler, more digital customer experience.

From 1 June 2022, NAB is the provider of your products and services. For now, there are no immediate impacts to the way you access your account, and you can continue to manage your account via the Citi Mobile® App and Citi Online. You will receive separate communications about changes ahead of time.

A couple sitting in their living room looking at the phone the man is holding

What you need to do

Make sure your contact details and contact preferences are up to date. You can update your contact details via the Citi Mobile® App or Citi Online. Visit our help guide for instructions.

Frequently Asked Questions

Communications and contact


App and Online Banking





Financial Claim Scheme




International Payments



My account changes

Changes to deposit products (FX offsale)


Terms and Conditions

Have questions?

If you still have questions, you can call us on 13 24 84 or +61 2 8225 0615 if calling from overseas.

Can’t find what you’re looking for? Contact us >

Explore changes to other products