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The move to NAB



About the changes

From 1 June 2022, NAB became the provider of Citi’s consumer banking products and services. On 24 February 2024, Citi banded deposit, home loan and investment accounts were closed and moved to a similar NAB branded account.


As part of the move to NAB, we sent you nabtrade trading account details, and information on setting up the nabtrade app, to your registered email or postal address in December 2023.

Other products

For credit card and personal lending accounts, you can continue to use your account as normal. 

Frequently Asked Questions

Communications and contact


App, Online Banking and Data Sharing





Financial Claim Scheme




International Payments



My account changes

Changes to deposit products (FX offsale)


Terms and Conditions

Have questions?

If you have questions about the move, or your NAB branded account, you can contact our dedicated support team on 1300 135 777 or +61 3 9322 6489 if calling from overseas.

If you have questions about your credit card or personal lending account, you can continue to call us on 13 24 84 or +61 2 8225 0615 if calling from overseas.

Can’t find what you’re looking for? Contact us >


Explore changes to other products

Important Information

The nabtrade service (nabtrade) is the information, trading and settlement service provided by WealthHub Securities Limited ABN 83 089 718 249 AFSL No. 230704 (WealthHub Securities), a Market Participant under the ASIC Market Integrity Rules and a wholly owned subsidiary of National Australia Bank Limited ABN 12 004 044 937 AFSL 230686 (NAB). NAB doesn't guarantee the obligations or performance of its subsidiaries or the products or services its subsidiaries offer. This information is intended to provide general advice only. It has been prepared without having regard to or taking into account any particular investor’s objectives, financial situation and/or needs. All investors should therefore consider the appropriateness of the advice, in light of their own objectives, financial situation and/or needs, before acting on the advice. You can contact WealthHub Securities by phone at 13 13 80, by email at or by post at Reply Paid 87762, Melbourne VIC 8060.

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