As soon as possible
- Make sure your contact details and communication preferences (consent to contact) are up to date so we can contact you. You can update these details via the Citi Mobile App or Citi Online. Visit our help guide for instructions.
- Read the 'Summary of Changes and Variation Notice' document that we have sent to you.
- If you already bank online with NAB, please check your contact details and consent preferences are up to date. You can do this in NAB Internet Banking or the NAB app. Ensuring your details are up to date will help us to match your Citi and NAB profile.
We’ll let you know when you can
- Register for NAB's online banking – you will receive your login information, along with guides to help you set up NAB Internet Banking and the NAB app in March 2024.
In the meantime, you can continue to use your account as you normally do.