NAB has been the provider of your products since 1 June 2022. As the next phase of our journey, Citi branded home loan accounts will be moved to a similar NAB branded home loan account. This is expected to occur on 24 February 2024, and we’ll give you notice before we move your loan(s) to your NAB branded account.
If you hold other Citi branded accounts, including a transaction, savings and/or offset account, investment, credit card or personal loan, you will continue to receive separate communications about changes ahead of time. Your home loan will continue to operate as it currently does up until this point.
For credit card and personal lending accounts you can continue to use your account as normal. If there are changes to these accounts, we will let you know ahead of time.
If you have questions about these changes, please explore our FAQs below.