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Travelling Overseas

Contact us to let us know where and when you are travelling overseas, so that we will be able to reach you in the event of any irregular transactions being detected.

Before you Travel

Ensure you have done the following before you travel

Travel Tips

Set up Easi-Pay

Set up Easi-Pay which will ensure your minimum repayments or full closing balance are made by the due date each month. You can keep this service when you come back too. Click here to set up Easi-Pay today.


Check out - This Government website has handy travel tips, advice and all the latest travel advisory warnings.

Finding Citi ATMs and Branches overseas

Visit the local Citibank website for the country in which you are travelling. From here you will be able to access information on branch and ATM locations.

Keep your card safe

Keep an eye on your card at all times, we encourage you to always pay at the terminal when paying bills in restaurants and other places. Ensure that the merchant only swipes your card through one machine and if you suspect fraudulent behaviour call us straight away on 13 24 84 if in Australia or +61 2 8225 0615 when overseas.

Don't make a record of your PIN number and we encourage you not to use your birth date or any other personal details that could be easily determined.

Don't leave your card in unsecured locations such as in unaccompanied luggage.

If your card is lost or stolen call us on 13 24 84 if in Australia or +61 2 8225 0615 when overseas and we will put a block on your card and issue you with an emergency replacement card, straight away.

Global Products

Citibank World Privileges

Citibank credit or debit cards in select countries can save you money at many popular restaurants, stores, tourist destinations and more. In fact, worldwide there are currently more than 5,000 special offers available across Dining, Shopping, Spa & Health, Sports, and Travel.

Learn more

Citigold Advantage

If you have a Citigold account, you may also enjoy additional benefits when travelling. An example is access to International SOS, the world's leading provider of medical assistance. If you ever need medical help whilst abroad, ISOS provides your guaranteed peace of mind. Benefits vary by country.

Learn more

Global Currency Account

The all-in-one Citi Global Currency Account. Its a new way to manage multiple currencies - giving you complete control of your money, no matter where you are in the world.

Learn more