Explore our online help guides, browse useful forms and links or get in touch with us.
Important changes to your Citi branded account(s).
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Learn to recognise and report potential scams.
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Find out more information on accessibility support services or interpreting services we provide
Find out how to activate your card online and make the most out of it.
Find out how you can prepare, stay safe and find the right assistance.
View, save or print your statements anytime, anywhere on the Citi Mobile® App or Citi Online
Find out how to manage payments, transfers and other everyday transactions.
If you’ve forgotten your User ID or Password you can reset it online.
Explore helpful information and online guides for managing your account.
Register for Citi Online >
Download the Citi Mobile® App >
Register for Citi Alerts >
How to use your account >
eStatements and eNotices >
Payments and transfers >
Download transaction history >
Dispute transaction >
Reset User ID or Password >
Keeping your account secure >
Update your contact details >
Find out more about using our products and services.
How to choose a card >
Check status of application >
Activate your card and set a PIN >
Set up Apple Pay >
Set up Samsung Pay >
Set up Google Pay >
Credit card calculators >
Credit Card Benefits >
Citi Rewards Program >
Add additional cardholder(s) >
How to read your credit card statement >
Citi PayAll >
Citi Instalment Plans >
How to choose the right personal loan >
Repayments calculator >
How to manage your account >
Manage your credit limit >
Repayment options >
Frequently asked questions >
See additional resources for our products and services that will help you set up and use your account.
Explore useful forms and links >
Many of us will experience financial or personal difficulties in our lives. We are here to help you through these difficult times.
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